'Plain English' Service Policy
Overview - We rely on our gear to work and work well, under the most demanding conditions. We known what it is like to have a piece of equipment not work when needed. Even the best warranty in the world is of no use if your gear stops working during a performance. Our ultimate goal is to do all we can to make sure your equipment works.
Paragraph One - If anything you buy from us breaks down during the first year of ownership, return it to us and we will, rent you a unit, if available, for half of our normal rental fee from our extensive rental inventories, until we can promptly complete repairs on your equipment.
Special System Installation Provisions
Paragraph Two - Whenever possible Carey Sound, Inc. will make repairs on-site for a period of one (1) year.
Paragraph Three - We will provide one on-site training session to familiarize you with you new equipment.
Paragraph Four - If we designed the installed system we will guarantee that it will perform to original specifications for a period of one (1) year.
We have a continuing commitment to provide you with the highest quality products and services available anywhere. We appreciate your business and look forward to working with you both now and in the future.
Kenneth M. Carey, Pres.
Carey Sound, Inc.